The bergamot comes through clean and bright without tasting like perfume, which is my usual gripe with Earl Grey. I've been steeping one sachet in the morning before work and it holds up well with a splash of milk.
The tin of 20 sachets is handy for keeping in my desk drawer at work, and each sachet brews a decently smooth cup in about three minutes. I docked a star because the bergamot leans a bit soft for me, though it's still a solid everyday Earl Grey.